Reset password

Reset or Change Your Password

If you need to reset or change your password, you can do so by using one of the following methods:

1. Reset password from Sign In page

• Visit the Sign In page.

• Click on 'forgot password'.

• Enter your email address and click Submit, Reset, or Proceed. If your email is linked to a valid account, you'll receive an email with a reset link or OTP.

• Open the email and click the reset link or enter the OTP if prompted.

• Set a new password.

• Click Submit, Reset, or Proceed to finalize the password reset process.

2. Reset password from settings (after signing in)

• Go to Settings > Profile.

• In the 'Update Password' section, enter your old password and a new password.

• Click Submit, Reset, or Proceed to finalize the password update.

Troubleshoot: Unable to reset password?

• Not receiving Email: Make sure the email address matches the one you registered with.

• Invalid Password (Sign In page): Verify that the password is the same as the one you used during registration or the last reset.

• Invalid Password (Settings page): Ensure the new password is at least 6 characters long.